Customer Sales Representative(Intern)

**Role Overview:** Scaleup Connect is seeking a proactive and organized Customer Service Representative on the behalf of client to join our team in the Lab equipment sector. The role focuses in the Sales and Operations / Sales Support Staff department, you will be the primary contact for customers, handling inquiries, order processing, and after\-sales support to ensure customer satisfaction and efficient communication between sales and operations teams. **Key Responsibilities:** * Respond promptly to customer inquiries related to orders, product availability, and delivery status. * Prepare quotations, order confirmations, and dispatch documents supporting the sales team. * Track pending orders, deliveries, and payment follow\-ups. * Resolve customer complaints by coordinating with warehouse, logistics, and accounts teams. * Maintain accurate customer records in ERP/CRM systems. * Assist in sales reporting and customer feedback collection. * Support tender and proposal documentation processes as required. * Stay updated on product knowledge and company services. **Qualifications \& Skills:** * Bachelor’s degree in Business, Marketing, or a related field. * Strong communication and interpersonal skills. * Detail\-oriented with excellent organizational abilities. * Proficiency in MS Office and CRM tools is preferred. * Previous experience in client follow\-up, quotation management, or sales support is a plus. Pay: Rs30,000\.00 \- Rs40,000\.00 per month Work Location: In person