CSR-HR for Health - PK

**Job Summary** Ibex, on behalf of one of its international clients, is seeking a high\-performing and articulate professional to join its team as a **Client – HR Domain** . This is a **fixed night shift, onsite, client\-facing role (Monday to Friday)** that offers direct exposure to a global HR environment, where professionalism, strong communication, and ownership are essential. The position provides an excellent opportunity to work closely with international stakeholders, leverage HR systems expertise, and grow within a fast\-paced, performance\-driven organization. **Qualifications** * Bachelor’s degree in Human Resources, Business Administration, or a related discipline. * Previous experience in HR or HR\-related functions is a strong plus. * Proven experience working with HR\-based software or enterprise HR platforms. * Excellent command of spoken and written English. * Strong proficiency in basic computer applications, including email, typing, and standard business tools. * Demonstrated ability to communicate confidently and professionally with international clients. * High adaptability and ability to thrive in a dynamic, evolving environment. * Willingness and availability to work onsite during the night shift. **Responsibilities** As a Client Service Executive in the HR domain, you will serve as a trusted point of contact for clients, ensuring seamless HR\-related service delivery. This role requires a combination of **strong client management skills, HR knowledge, and hands\-on software expertise** , enabling you to provide tailored solutions and strengthen long\-term client relationships. * Act as the primary point of contact for clients, delivering clear, confident, and professional communication at all times. * Manage client requests and interactions using HR\-based software platforms; hands\-on experience with such systems is highly valued. * Apply strong client service and relationship management skills to understand client needs and deliver accurate, HR\-aligned solutions. * Demonstrate exceptional verbal and written communication skills while engaging with international clients. * Analyze and resolve HR\-related client concerns using structured problem\-solving and sound judgment. * Maintain professionalism and composure in complex or high\-pressure situations. * Contribute to continuous service improvement through feedback, quality initiatives, and collaboration. * Identify opportunities to recommend HR\-related products or services aligned with client needs and business objectives.