Accepting Applications
Full-time
On-site
Posted 3 days, 18 hours ago
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0 applications
Job Description
**Company Description**
ibex is a leading global provider of business process outsourcing (BPO), digital marketing, and customer engagement solutions designed to help companies acquire, engage, and retain valuable customers. With 34 operations facilities across the globe and a team of over 35,000 professionals, ibex delivers superior customer experiences for well\-known companies in sectors such as retail, e\-commerce, healthcare, fintech, utilities, and logistics. Utilizing cutting\-edge technology like its Wave X platform, ibex manages nearly 200 million critical customer interactions annually, adding over $2\.2 billion in lifetime customer revenue. Learn more about ibex and its global initiatives at talentibex.com.
**Role Description**
This is a full\-time, on\-site role based in Islamabad for a Client Support Executive. The role includes supporting clients needs to ensure their satisfaction, managing client accounts, and building strong relationships. Additional responsibilities include addressing inquiries, providing solutions, assisting with sales processes, and consulting with clients to offer tailored solutions that align with their requirements.
**Qualifications**
* Strong skills in Client Satisfaction and effective Communication
* Excellent spoken English requires
* Minimum 1 year of experience is required in client services
* Ability to engage in Consulting and problem\-solving to address client needs
* Exceptional interpersonal skills and a customer\-focused mindset
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