Accepting Applications
Full-time
On-site
Posted 1 week ago
2 views
0 applications
Job Description
**Job description:**
We are an INBOUND Customer Service Provider (no sales) and our clients are based in the US, Canada and Europe. We operate 24/7 and are looking for serious candidates with previous inbound CSR experience, ideally in a US or UK\-based campaign.
**Job duties include:**
* Answering Client service inquiries via email, live chat and some time phone calls
* Respond to new service inquiries and complaints and handle other day\-to\-day processes
* Attend trainings and team meetings
* Work as a team player and assist team members as needed
* Flexible with different shift timings and work with the team to ensure coverage
**Skillset Requirements:**
* Good English writing and can speak fluently with a neutral accent
* Write English without grammatical errors
* Good typing speed and can learn new systems
* Is able to manage different shift timings
**Compensation \& Benefits:**
* Rs. 65,000 to Rs. 70,000 salary
* Yearly increments and bonuses.
* Collaborative yet fun\-loving atmosphere: space that fosters employee well\-being
* Fuel Allowance
* Career\-oriented environment and ample growth chances
* Paid Leaves
We are hiring on an immediate basis and training period is paid. If you have good communication skills, submit your CV today.
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