Assistant Manager Talent & Culture

**Department:** People \& Organization **Reports To:** Executive Manager – Talent \& Culture **Grade:** OG\-1 **No of Position:** 01 **Location:** Head Office (Islamabad) **What is Assistant Manager Talent \& Culture \- MMBL?** The Assistant Manager – Talent \& Culture supports the execution of the Bank’s succession planning framework, performance analytics, talent data governance, and P\&O digitalization initiatives. This role works closely with all People \& Organization (P\&O) functions to enhance succession visibility, manage flight risk exposure, strengthen performance governance, and enable data\-driven workforce decision\-making across the organization. **What Assistant Manager Talent \& Culture Does \- MMBL?** **Succession Planning, Critical Role \& Flight Risk Management** * Maintain and update the Bank’s critical role inventory in collaboration with business leaders. * Support succession planning processes and track bench strength and readiness levels. * Identify succession gaps and talent exposure risks across business units. * Conduct flight risk analysis using performance, tenure, engagement, and mobility data. * Highlight high\-risk critical roles and provide insights to support retention strategies. * Maintain structured succession dashboards and periodic leadership reporting. **Talent Data \& Dashboard Management** * Develop and maintain interactive Talent Dashboards using Tableau / Power BI. * Leverage Data Lake and centralized Data Warehouse (DWH) for workforce analytics. * Collaborate with DWH and Data Engineering teams to extract, structure, and validate HR datasets. * Track KPIs including succession coverage, attrition trends, flight risk indicators, internal mobility, workforce stability, and performance distribution. **Performance Management \& Deep\-Dive Analysis** * Conduct quarterly and annual performance deep\-dive analysis across functions and branches. * Analyze rating distribution trends, calibration outcomes, and performance integrity. * Track correlations between performance ratings, promotions, compensation, and attrition. * Identify performance gaps and provide structured insights to HRBPs and leadership. * Prepare executive\-ready dashboards and reports for management review. **Employee Engagement \& Talent Support** * Support execution of employee engagement surveys, talent programs, and culture initiatives. * Contribute to culture\-building activities aligned with organizational values. **P\&O Digitalization \& Governance** * Support digital enhancement of the Performance Management System (PMS). * Assist in automation of workflows and integration within HRMS platforms. * Ensure compliance with P\&O governance frameworks and internal policies. * Maintain confidentiality and secure handling of sensitive employee data. **What are we looking for and what does it take to be Assistant Manager Talent \& Culture \- MMBL?** **Education** * Bachelor’s or Master’s degree in HR, Business Analytics, Data Science, or a related field. * Certification in Tableau, Power BI, or HR Analytics will be an added advantage. **Experience** * 3–5 years of relevant experience in Talent Management, HR Analytics, or Performance Management. * Hands\-on experience with Tableau / Power BI and advanced Excel. * Experience working with HRMS / PMS platforms. * Strong analytical, reporting, and stakeholder coordination skills. * Ability to collaborate effectively across P\&O functions and business units. **About MMBL:** Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20\+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B \& B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer\-centric approach in all aspects of our business. **Why Join MMBL?** This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.