Assistant General Manager - University Business (B2C)

**About TeamLease EdTech:** TeamLease EdTech is India’s leading learning solutions company, partnering with 40\+ universities across 16 states and working with 500\+ corporates. The organization empowers over 3\.5 lakh learners through online degree, diploma, and certification programs. **Job Summary:** We are looking for a result\-driven Regional Manager to lead Inside Sales operations for a defined region. This role will be responsible for driving regional revenue targets, managing team performance, optimizing the admissions funnel, and ensuring high conversion rates through strong execution and team leadership. **Role: AGM (University Business \- B2C)** **Location: Kolkata** **Key Responsibilities:** **Regional Sales Leadership:** * Manage and lead multiple teams of Academic Counselors / Team Leaders across the region * Drive end\-to\-end admissions funnel: lead management, counseling, follow\-ups, and closures * Own and deliver regional monthly, quarterly, and annual revenue targets * Ensure high productivity, call quality, and conversion efficiency across teams **Revenue \& Performance Management:** * Monitor and optimize key metrics such as conversion rate, revenue per counselor, and average ticket size * Track daily and weekly sales performance across teams and take corrective actions * Ensure achievement of regional KPIs and sales targets **Lead Management \& Funnel Optimization:** * Work closely with central marketing teams to ensure consistent lead flow and quality * Improve lead allocation, response time, and follow\-up mechanisms * Ensure strong CRM usage and pipeline discipline across teams **Team Leadership \& Development:** * Manage, mentor, and develop Team Leaders and Inside Sales Executives * Drive hiring, onboarding, and training of regional sales teams * Conduct regular performance reviews, coaching sessions, and team huddles * Build a high\-performance, target\-driven culture **Customer Experience \& Conversion Excellence:** * Ensure high\-quality counseling experience for prospective students * Improve conversion through structured sales pitches and objection handling * Minimize drop\-offs through strong follow\-up and engagement strategies **Data \& Reporting:** * Analyze daily/weekly/monthly sales reports and dashboards * Track metrics like TAT, conversion rate, revenue per lead, and team productivity * Share insights and reports with senior leadership **Strategic Initiatives:** * Identify opportunities to improve regional performance and scale operations * Implement best practices, tools, and automation to improve efficiency * Stay updated with market trends and competitor activities **Qualifications:** * Bachelor’s/Master’s degree (MBA preferred) * 15\-20 years of experience in **Inside Sales / EdTech Sales** * Minimum 7\-8 years of experience in team handling / team leadership * Proven track record of achieving sales targets in a high\-volume environment * Strong understanding of sales funnel, CRM tools, and lead management **Preferred Skills:** * Experience in managing high\-volume admission sales teams * Strong team handling and coaching capabilities * Data\-driven and target\-oriented mindset * Ability to manage pressure and multiple teams simultaneously