Assistant General Manager - Starbucks - RSW International Airport Dining

Your career deserves... **MORE** OPPORTUNITIES **Paradies Lagardère is an award\-winning and innovative Airport Concessionaire.** We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Our part\-time and full\-time opportunities will find you immersed in a rewarding environment in our award\-winning concepts that have kept travelers coming back year after year. **Great Reasons to Work with Us** * Career advancement opportunities * Fun Work Environment * Medical Benefits * Company Paid Time Off * Premium pay for Worked Holidays * 401K Program * On\-line Learning system * Associate recognition Programs * Merchandise and dining discounts * Transportation and parking space assistance **How You Can Make a Difference** * Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment. * As airport travel returns to normalcy in a post\-COVID\-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust. * Whether working in an on\-trend national brand, or an iconic concept from the local community, you will create and deliver first\-class experiences for the traveling public. * Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning. * Must have a passion for the guest! * Maintain a professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and grooming standards. * Be a visible presence, available to members of your team, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary. * Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests. * Drive top line sales and profitability. * Demonstrate the ability to adapt and adjust readily to fast\-moving, ever\-changing circumstances, and utilize problem\-solving skills and resourcefulness to solve situations. **Position Qualifications** * 3\-5 years of experience restaurant management experience in coffee (preferred). * Obtain and maintain current ServSafe Food Manager’s Certification within six months of hire/promotion. * Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances. * Standing for long periods and the ability to work in an environment with varying temperatures. * Bachelor of Science degree in hotel/restaurant management is desirable. A combination of practical experience and education will be considered as an alternative. * Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. * Must agree to work various shifts in a 7/365 team\-oriented environment. The schedule is determined by business needs. * Proficiency required in reading, writing, Microsoft Office, and mathematics.