Assistant General Manager : Luxury Boutique Hotel, Isle of Wight

Competitive Salary \+ Benefits \+ Relocation Package Are you an experienced hospitality professional ready to take the next step in your career? Do you have a passion for delivering exceptional guest experiences and leading a high:performing team? We are seeking a dynamic Assistant General Manager to join a luxury boutique hotel on the stunning Isle of Wight. This luxury boutique hotel offers a unique and bespoke service, with a strong commitment to delivering a memorable and high:end experience for all guests. The hotel is renowned for its tranquil setting on the Isle of Wight, offering a blend of modern luxury and exceptional hospitality. The Assistant General Manager will work closely with the General Manager, overseeing the day:to:day operations of the hotel, ensuring high standards are maintained across all departments, and contributing to the continued success of the business. The role will involve leading a dedicated team, improving operational efficiencies, and ensuring the guest experience is second to none. **Responsibilities** * Support the General Manager in leading and motivating a dedicated team to deliver exceptional service * Oversee front:of:house operations, ensuring the highest standards of guest service * Assist with financial management, budgeting, and achieving revenue targets * Monitor guest feedback and implement improvements to enhance the guest experience * Manage day:to:day hotel operations, including staffing, reservations, housekeeping, and maintenance * Develop and implement effective training programs to upskill the team * Drive operational efficiency and cost control while maintaining the hotels luxury standards * Ensure compliance with all health and safety regulations * Assist with event and conference coordination as required **Requirements** * Proven experience in a managerial role within the luxury hospitality sector (Assistant Manager, Deputy Manager, Operations Manager, etc.) * Excellent leadership and interpersonal skills, with the ability to inspire and manage a diverse team * Strong business acumen and the ability to manage budgets, cost controls, and operational efficiency * A passion for creating memorable guest experiences and attention to detail * Previous experience in front:of:house, F and B, or hotel management * Flexible, proactive, and able to thrive in a fast:paced environment * Knowledge of hotel management software (e.g., Opera, Reslynx, etc.) is desirable * A positive, can:do attitude and a commitment to excellence