Accepting Applications
Full-time
On-site
Posted 3 hours, 43 minutes ago
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Job Description
* The Mid Market and Supply Chain function is responsible for financing the short\-term, medium\-term, and long\-term working capital and supply chain needs of SMEs through a suite of customized products with varied tenures.
* The key business metrics for success include loan book size, profitability, and a zero\-tolerance approach to delinquency.
* A strong understanding of business finance, loan structuring techniques, and credit administration is essential to building credibility with customers and gaining a competitive edge.
* Deep knowledge of local market dynamics—including specific occupations/trades, industries, and local financial and investment preferences—is critical for structuring loans effectively and identifying new business opportunities.
* Expand market share in targeted locations and outpace competition.
* Continuously upgrade financial acumen, including knowledge of loan structuring methods and business financials, to build trust and credibility with customers.
* Stay informed about recent market trends and evolving local market preferences to align with customer needs.
* Ensure strong credit quality by conducting effective portfolio selection and pre\-screening to minimize the risk of non\-performing assets (NPAs).
* Safeguard financed amounts by conducting post\-sanction surveillance, maintaining strong client relationships, and monitoring collateral to ensure the complete safety of the financing.
**Key Responsibilities**
* Area Sales Growth \& Profitability Management
* Achieves sales targets for the local area through
* monitoring pipeline funnel \& developing a plan with the team to achieve book size and market share
* Planning \& implementing initiatives to identify and bring on board new channel partners
* Achieves the area gross contribution
* Monitors local market trends and competitive offerings \& identifies opportunities for business expansion for the region
* Ensures minimal client attrition through strong client engagement activities
* Engages with the investment bankers, chartered accountants and brokers in the for sourcing new business on a regular basis
* Raises escalation on delinquent cases/ potential NPAs and closely monitors these through the team for collection dues.
* Tracks key accounts in the portfolio with regard to health of the business and potential early warning signs of NPAs
* Client Acquisition \& Relationship Management
* Drives new client acquisition and retention through mapping of key clients in the area \& establishes relationships with them to maintain/ enhance the pipeline funnel.
* Increases quantum of area business through strong focus on cross\-selling initiatives \& innovative product mixes.
* Identifies business potential in new geographic s of the region \& penetrates them through marketing events in strategic locations
* Cultivates a deeper customer bonding by ensuring faster TATs in collaboration with the Credit analysts, enabling the use of technology to improve operational efficiencies \& responsiveness in customer service to ensure retention of existing customers.
* Recommends development of new products based on local market and competitor insights and trends
* Supports enhancements to existing product service mix according to local specifications by providing inputs to the RSM
* Reporting, Audits \& Internal Compliance
* Monitors the portfolio health in conjunction with the risk team through continuous portfolio surveillance and tight pre screening of proposals sourced in the area.
* Ensures effective risk management by driving policy adherence and compliance in all sales operations activities within the region team.
* Drives compliance through proper loan documentation, adherence to KYC norms and collation of all other relevant information about the client and application of necessary risk mitigation where required.
* Monitors the non\-payment of loans, cheque bounces, etc closely and ensure that there are minimal NPAs in the portfolio. Flags off specific cases to the RSM for intervention.
* Emphasizes strict compliance and adherence with respect to any regulatory/ statutory or legal norms and considerations.
* Portfolio Quality \& Profitability
* Track overdue accounts daily for the business and ensure timely collections.
* Intervene to ensure collection on initial overdue accounts in a timely manner.
* Ensure profitability by applying appropriate pricing strategies and processing fees.
* Implement cost management initiatives on a timely and accurate basis.
* People Management
* Provide input to the Area Sales Manager for the Sales MIS to improve reporting and operational performance. Ensures that all relevant product \& behavioral training is imparted to RMs to enhance business outcomes and support individual development.
* Oversees sourcing, recruitment, on\-boarding and capability development of team members to drive productivity.
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