Ancillary Scheduler - Float - Windermere, Ocoee, Four Corners, and Clermont

Position Summary Department: Orlando Health Ambulatory \- Outpatient Rehab Status: Full\-Time \| 40 hours per week Shift: Monday \- Friday, 8am \- 5pm Title:Ancillary Scheudling, Registration, and Patient Charge Specialist \*\*\*Address of Practice: Floating to Windermere, Ocoee, Four Corners, and Clermont\*\*\* Position Summary This position provides scheduling, registration and patient charge services to ancillary departments. All Inclusive Benefits (start day one) Health/Dental/Vision/Life Insurance, Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees. **Responsibilities** **Essential Functions** * Effective pre\-registration, registration and scheduling of multiple patient appointments. * Manages the multiple additions and cancellations of patient appointments. * Efficiently and accurately gathers and inputs patient/guarantor demographic and financial information in appropriate hospital systems * Contacts appropriate payers/provider offices, verifying benefits and obtaining/documenting necessary authorizations. * Consistently and constantly reviews the schedules daily and communicates all changes to appropriate staff. * Responsible for entry of patient charges. * Acts as a liaison between the provider and patient to explain insurance benefits, co\-pays, deductibles, and self pay portions. * Accurately communicates all procedure pertinent information including arrival time, location, and duration to the patient. * Performs check in and check out of patients. * Acts as a liaison to the clinical staff. * Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management including the transfer of patients from both outside and sister facilities. * Acts as a resource for training or mentoring of new team members. * Maintains flexibility in work schedule availability that allows department to change/modify work schedule to meet departmental needs and on call responsibilities. * Attends and participates in department staff meetings and attends other meetings as assigned. * Represents and participates in department, facility, Patient Financial Services and corporate committees as requested by supervisor/department manager. * Responsible for reviewing and adhering to all corporate departmental and education initiatives. * Assists his/her supervisor/manager in planning and organizing department activities. * Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. * Maintains compliance with all Orlando Health policies and procedures. **Qualifications** **Education/Training** Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education. **Licensure/Certification** None. **Experience** Two (2\) years’ experience in financial, business office, or customer service environment required. Computer knowledge necessary.