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Job Description
**Job Title:**
AI and Automation Analyst
**Company: 31 Green Ltd**
**Job Type:**
Full Time – Remote / Hybrid
**Experience:**
2\-4 years
**Location:**
Pakistan
**About Us**
31 Green is a fast\-growing and innovative organization building the digital infrastructure that powers next\-generation Health Tech solutions. We are committed to transforming health outcomes by combining advanced AI, deep learning, and real\-time movement analysis. Our mission is to reshape the future of digital health by creating technology that enhances patient outcomes without compromising trust, accessibility, or privacy.
**Role Overview:**
We are seeking a
**data\-driven and technically curious AI \& Automation Analyst**
to help optimize operational processes across customer service, marketing, compliance, and internal operations.
This role is ideal for someone who enjoys
**building automation workflows, working with data, and leveraging AI tools**
to improve business efficiency. You will work closely with compliance and operations teams to identify challenges and design scalable automation solutions.
**Key Responsibilities**
**Operational Automation:**
* Develop and maintain automation scripts and workflows to streamline internal operations and reporting.
* Automate routine processes including compliance reporting, reconciliations, and internal client reporting.
* Build dashboards and reporting systems that provide clear insights into operational KPIs.
**Customer \& Marketing Operations:**
* Analyse customer support ticket data to identify recurring issues and automate response workflows.
* Support marketing teams by automating campaign performance tracking and competitor analysis.
**Compliance \& Process Efficiency:**
* Design automation workflows for compliance alerts, KYC, and AML decision processes.
* Improve operational efficiency by identifying process bottlenecks and implementing automated solutions.
**Skills \& Qualifications:**
* 2–4 years of experience in
**operations, analytics, automation, or data\-focused roles**
.
* Advanced proficiency in
**Excel or Google Sheets**
.
* Experience working with
**SQL for data extraction and analysis**
.
* Hands\-on experience with
**Google Apps Script**
or similar scripting tools.
* Familiarity with
**low\-code/no\-code automation tools**
(e.g., n8n, Zapier).
* Experience using
**AI or LLM tools**
to automate workflows or analyse data.
* Experience with
**analytics and visualization platforms**
(e.g., Metabase, Mixpanel, Segment, Google Analytics).
**Key Attributes**
* Strong problem\-solving and analytical mindset.
* Ability to translate business problems into technical automation solutions.
* Comfortable working with both technical and non\-technical stakeholders.
* Self\-starter who enjoys building processes from scratch and driving improvements.
**Why Join Us**
* Opportunity to work on
**AI\-driven automation initiatives**
with real operational impact.
* Join a
**mission\-driven global fintech ecosystem**
focused on ethical and inclusive financial solutions.
* Collaborative and fast\-paced environment with opportunities for innovation and growth.
**How to Apply**
If you are passionate about
**automation, data analysis, and using AI to build efficient workflows that improve operations and compliance processes**
, we would love to hear from you.
**Please send your CV to hr@31g.co.uk / zainab.zahra@31g.co.uk**
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