Administrator/Workplace Support-Hiring UAE National

**Job Requirements:** **Education and Qualifications:** * Bachelor’s degree in information technology, Computer Science, Business Administration, or a related field (preferred). * Relevant certifications in IT service management (e.g., ITIL Foundation) are an advantage. **Experience:** * Proven experience in IT support, workplace administration, or a similar role. * Experience with IT service management and ticketing systems. * Familiarity with desktop operating systems, office applications, and basic network concepts. **Technical Skills:** * Proficiency in managing and troubleshooting workplace technologies (desktops, laptops, printers, peripherals). * Ability to maintain and update asset inventories and documentation. * Understanding of IT policies, procedures, and security standards. **Administrative Skills:** * Strong organizational and time management abilities. * Attention to detail in record\-keeping and reporting. * Ability to coordinate and prioritize multiple support requests. **Communication Skills:** * Effective verbal and written communication skills for interacting with users and technical teams. * Ability to prepare clear and concise reports for management. **Interpersonal Skills:** * Customer\-oriented approach with a focus on user satisfaction. * Ability to work collaboratively within a team and across departments. **Other Requirements:** * Problem\-solving mindset with the ability to handle challenging situations. * Willingness to learn and adapt to new technologies and processes. * High level of integrity and professionalism in handling sensitive information.