Accepting Applications
Full-time
On-site
Posted 1 day, 11 hours ago
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0 applications
Job Description
We are hiring an
**Administrative Assistant**
to support daily operations and ensure a smooth experience for students and clients.
This is a
**client\-facing role**
, not just back\-office work.
You will be the first point of contact for many of our students and partners, and your professionalism directly impacts the center’s reputation.
**Company Description**
The Mother Tongue Center, based in Abu Dhabi, specializes in teaching Arabic through a comprehensive approach that connects learners to the language, culture, and region. With over a decade of experience, the center serves diplomats, professionals, and enthusiastic language learners. Our CEFR\-aligned curriculum, skilled instructors, and interactive learning tools make mastering Arabic engaging and effective. Whether for professional or personal growth, The Mother Tongue Center provides a welcoming environment for learners to build confidence and fluency.
**Role Description**
This is a full\-time, on\-site Administrative Assistant (Client\-Facing) role based in Abu Dhabi, United Arab Emirates. The Administrative Assistant will perform day\-to\-day administrative and clerical tasks, manage client interactions, and provide executive\-level support. Responsibilities will include scheduling appointments, handling phone inquiries, maintaining records, and ensuring smooth office operations while fostering a positive experience for clients.
Responsibilities:
* Manage
**student registration and course scheduling**
* Handle
**inquiries (WhatsApp, email, phone)**
in a clear and professional manner
* Coordinate between
**students, instructors, and management**
* Maintain accurate records in the
**CRM system (Zoho Bigin)**
* Support
**placement test coordination and follow\-ups**
* Assist in
**class readiness and operational setup**
* Ensure a
**high\-quality front\-desk and client experience**
**Qualifications**
* Strong
**administrative and coordination skills**
, with the ability to manage schedules, student records, and daily operations
* Excellent
**communication skills and phone etiquette**
, with the ability to handle client inquiries clearly and professionally
* Experience in
**client\-facing roles**
(education, training centers, or service\-based businesses is a strong advantage)
* Ability to coordinate between
**students, instructors, and management**
efficiently
* Detail\-oriented and highly organized, with a
**proactive problem\-solving mindset**
* Comfortable using
**CRM systems and digital tools**
(Zoho or similar is a plus)
* Ability to handle
**multiple tasks and last\-minute changes**
without losing structure
* **Fluency in English is required**
; Arabic is a strong advantage
**Mandatory Requirements (Must Read)**
* **Fluent in both Arabic and English (spoken and written)**
* Must be able to
**live in Al Khalidiya or relocate within walking distance of the center**
* Must be able to work on a
**split schedule:**
Morning:
**8:00 AM – 1:00 PM**
* Evening:
**4:00 PM – 8:00 PM**
Applications that do not meet these requirements will not be considered.
**What Success looks like:**
* Students receive
**fast, clear, and professional communication**
* Class scheduling runs smoothly with
**minimal errors or delays**
* Client experience is
**consistent and well\-managed**
* Internal coordination between admin and instructors is
**efficient**
**Why join us?**
* Work in a
**professional, multicultural environment**
* Be part of a growing institute with
**regional ambitions**
* Gain exposure to
**corporate and diplomatic clients**
* Play a key role in improving
**operational systems and client experience**
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