Account Manager

**About SPC Student Price Card Ltd.** SPC helps students across Canada access exclusive discounts at over 450 top brands \- making everyday savings simple. From fashion and food to tech and travel, SPC gives students endless ways to save on the things they love. More than just discounts, SPC connects students to perks, events, and contests, creating a full student lifestyle experience. Our mission is to make student life easier and more rewarding, and as we grow, we’re looking for leaders who are passionate about creating real impact for students while building strong, lasting partnerships. **Here's How You Will Impact SPC** **Partnership Nurturing \& Growth** * Serve as the primary point of contact for all partner account management matters. * Build and sustain strong, long\-term relationships with partners, ensuring consistent value delivery and satisfaction. * Identify growth opportunities for partners, including upselling, cross\-selling, and optimizing existing partnerships. * Collaborate with internal teams to meet partner needs, ensuring timely and successful delivery of marketing solutions. * Handle escalated client issues and challenging requests, working to resolve them effectively. **Strategic Account Management** * Develop and execute partner growth strategies in collaboration with the Business Development and Marketing teams. * Monitor and analyze partner performance metrics, deliver insights, and recommendations for future growth. * Conduct regular account reviews to assess performance, identify opportunities for improvement, and share key updates with partners. * Ensure alignment between partner goals and company objectives, tracking key metrics, and reporting on campaigns. * Stay informed on student/consumer insights, retail trends, and competitor activity * Provide partners with category intelligence and audience data **Collaboration \& Communication** * Work with cross\-functional teams, including Marketing, Product, and Finance, to ensure seamless partner on\-boarding, compliance, and program execution. * Provide input for marketing initiatives that align with partner objectives, helping to grow account value and improve program performance. * Maintain regular communication with partners to ensure they are fully engaged and informed on ongoing activities and progress. **Contract Management \& Reporting** * Ensure contracts are fully executed in accordance with agreements, negotiating renewals and amendments where necessary to meet both partner and company goals. * Forecast and report on key account metrics, tracking partner growth, and providing regular updates to internal stakeholders. * Update CRM data daily to ensure accuracy in tracking and reporting. * Track KPIs including impressions, engagement, redemptions, traffic, and ROI * Deliver post\-campaign reports with insights and recommendations * Optimize campaigns based on performance data * Identify opportunities to improve results and scale successful programs **The Soft Skills You Bring To The Team** * Relationship Building: Ability to foster strong, long\-term relationships with key partners, focusing on mutual growth and success. * Strategic Growth: Skilled in identifying and implementing strategies to drive incremental revenue from existing accounts. * Problem\-Solving: Creative and resourceful in resolving partner issues and challenges. * Data\-Driven: Ability to track performance metrics, analyze data, and provide actionable insights to drive growth. * Collaboration: Works seamlessly across departments to efficiently execute strategies and achieve goals. **What You Contribute To The Team** * 3\-5 years of experience in account management, partnership management, or business development, with a focus on nurturing existing relationships. * 3\+ years of experience in account management and marketing collaboration, with demonstrated success developing data\-driven growth campaigns that drive upsell, retention, and increased client lifetime value. * Proven ability to communicate, present, and influence stakeholders at all levels, including C\-suite executives. * Strong relationship\-building skills with a focus on client satisfaction and long\-term growth. * Experience using CRM systems (Salesforce, Zoho, HubSpot) and MS Office (particularly Excel). * Excellent organizational, time management, and multitasking skills. * Strong listening, negotiation, and presentation abilities. * Proven ability to manage multiple projects and partner relationships concurrently. * BA/BS degree in Business, Sales, or a related field is an asset * Comprehensive compensation package including competitive base pay and performance\-based commission aligned to growth targets. **How We Work** You aren’t just valued for your experience and skillsets, but equally for your growth mindset and attitude. We work as a flat organization, working collaboratively as a team and showing up every day as our authentic selves. Our team knows that creative solutions require a diverse approach to thinking and life experiences. SPC is an equal opportunity employer and values diversity at our company. Our hiring process is inclusive of all candidates regardless of their race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or, disability status. Accommodations are available upon request for all aspects of the selection process. It’s not a big deal if you don’t meet all our requirements. Only 1% of candidates will ever meet every single requirement posted on most job postings. **If you’ve read this far, click Apply Now!** **The Pay Range For This Role Is** 65,000 \- 100,000 CAD per year (Vaughan, Ontario)